Migrating Your Data

Export your MentionRank data or move between accounts.

Exporting All Data

Complete Data Export

1. Go to Settings > Data
2. Click "Export All Data"
3. Choose format (JSON recommended)
4. Download zip file

Export Contents

• Website configurations
• Scan history
• Prompt collection
• Competitor data
• Settings and preferences

Export Formats

JSON (Recommended)

• Complete data structure
• Easy to parse programmatically
• Can be re-imported

CSV

• Opens in spreadsheets
• Separate files per data type
• Human-readable

What Can Be Exported

| Data Type | JSON | CSV |

|-----------|------|-----|

| Websites | ✅ | ✅ |

| Scans | ✅ | ✅ |

| Prompts | ✅ | ✅ |

| Competitors | ✅ | ✅ |

| Spotlights | ✅ | ❌ |

| Settings | ✅ | ❌ |

Importing Data

From Previous Export

1. Go to Settings > Data
2. Click "Import Data"
3. Select your export file
4. Review import preview
5. Confirm import

Import Rules

• Duplicates are skipped
• Settings can be merged or replaced
• Prompts are added to collection
• Website limits apply

Account-to-Account Transfer

Same Email

If changing plans or recreating:

1. Export from old account
2. Create new account
3. Import data
4. Verify transfer

Different Email

To transfer to different owner:

1. Export data
2. Share export file securely
3. New owner imports
4. Old account closed if desired

Bulk Operations

Multiple Websites

Move data between websites:

1. Select source website
2. Choose "Transfer Data"
3. Select destination
4. Choose data types
5. Confirm transfer

Team Transfers

Moving between team accounts:

• Contact support
• We can transfer directly
• Maintains full history
• No data loss

Data Portability Rights

Under GDPR and CCPA:

• You own your data
• We provide export tools
• Machine-readable format
• No charge for export

After Export

Keeping Data Safe

• Store exports securely
• Consider encryption
• Multiple backup locations
• Regular export schedule

Deleting Account

After export:

1. Verify export complete
2. Cancel subscription
3. Request account deletion
4. Data removed per policy